Terms of Sale

1. Purpose

These Terms of Sale (the "Terms") govern the commercial relations between INTERMARK BUSINESS INTERNATIONAL GROUP SARL(hereinafter "IBIG SARL"), a company registered in Côte d'Ivoire, with its registered office at Cocody Riviera Palmeraie, Abidjan, and any natural or legal person (the "Customer") acquiring a product or service through the IBIG PARTNERS platform or through an affiliated Partner.

Any order implies the full and unreserved acceptance of these Terms. IBIG SARL reserves the right to modify them at any time; the applicable Terms are those in force on the date of the order.

2. Prices and payments

All prices are expressed in CFA Francs (FCFA) and are inclusive of all taxes. IBIG SARL reserves the right to modify its rates at any time, without notice, except for orders already confirmed.

Payments are made using the following means:

• Orange Money
• Wave
• MTN Mobile Money (MoMo)
• Bank transfer

Any order is firm and final upon receipt of full payment. A confirmation is sent by email or SMS within 24 hours.

3. Commissions and partner remuneration

For products marketed through the IBIG PARTNERS network, part of the sale price is paid to affiliated Partners according to the commission schedule in force, available in the partner area and on the public page ibigpartners.com.

Commissions are based on the pre-tax amount of the confirmed sale and are calculated over 3 referral levels (N1, N2, N3). The Customer is not a party to this commercial relationship between IBIG SARL and its Partners.

4. Terms of payment of commissions

Partners' commissions are paid according to the following schedule:

• Validation of commissions: within 7 business days after confirmation of the sale.
• Weekly payment every Friday.
• Minimum payout threshold: 5,000 FCFA (adjustable in the profile).
• International transfer fees borne by the Partner.

5. Withdrawal and refunds

For digital products (SaaS and ERP software, online training, documents generated on a per-unit basis), the Customer has a period of 7 calendar days from the date of access to exercise their right of withdrawal, provided that the service has not been fully used.

For services and provisions, no refund can be granted after the start of the service, except for a proven fault attributable to IBIG SARL.

Refund requests must be sent to:support@ibigpartners.com

6. Liability

IBIG SARL undertakes to provide the ordered products and services under the best conditions. It cannot be held liable in the event of force majeure, technical failure of communication networks, or abnormal use of the service by the Customer.

IBIG SARL's liability is limited to the amount actually paid by the Customer for the order concerned.

7. Applicable law and competent jurisdiction

These Terms are governed by Ivorian law. Any dispute relating to their interpretation or their performance shall be submitted to the competent courts of Abidjan, Côte d'Ivoire, after a mandatory attempt at amicable resolution within a period of 30 days.

8. Contact

• Email: contact@ibigpartners.com
• Support: support@ibigpartners.com
• Phone: +225 27 22 27 60 14
• Address: INTERMARK BUSINESS INTERNATIONAL GROUP SARL, Cocody Riviera Palmeraie, Abidjan, Côte d'Ivoire